Stephen Shields
Full Name
Stephen Shields
Job Title
Senior Consultant
Speaker Bio
Stephen Shields, a senior consultant at Gallup for 16 years, works with organizations to optimize their human capital. He consults with clients on leadership, employee culture, customer interactions, targeted hiring and talent development. Stephen provides practical insights and timely interventions that facilitate learning, execution and accountability. He conducts one-on-one coaching with executive and mid-level managers and team sessions with management and leadership groups. He also presents to large groups on leadership and employee and customer engagement. Stephen has worked with clients in manufacturing, healthcare, financial services, retail, insurance, hospitality and pharmaceutical sectors and with clients in government, education and the military. Prior to joining Gallup, Stephen was with USA Today for nearly 20 years and was a Gallup client. He is a nine-time recipient of the company’s Jewell Award, which recognizes employees for outstanding performance and commitment to excellence.