The quality of managers and team leaders is the single biggest factor in an organization’s long-term success — and one of the most important factors for manager success is communication. How do you prepare a new manager for this task? How do you prepare a manager for the hard and easy conversations they will have or just how many conversations they need to have? Gallup has discovered a practical framework for how and when managers should have conversations with employees. Our research reveals five coaching conversations that enable managers to establish expectations, continually coach and create accountability. Attend this interactive session to learn how to equip managers with resources and information around communication to successfully lead their teams.

Objectives:

• Explore the five conversations every manager needs to have with their team.
• Discover practical tips on how to handle difficult conversations.
• Understand the correlation between how often managers communicate with their teams and team engagement.