Heather Wright, senior workplace consultant, supports Gallup clients in achieving their goals through consulting, analysis and development. Since joining Gallup in 1986, Heather has led programs on leadership and management development, employee selection and engagement, customer engagement, strengths-based coaching and development, and entrepreneurial coaching and development. Heather earned a bachelor’s degree in journalism and a master’s degree in human resource development from the University of Nebraska-Lincoln. She is a certified International Coach Federation coach.